Google Business Profile Support

Thanks for contacting us about your Business Profile on Google. From the info you shared, we’re not sure of your exact issue, but here are solutions to the most common issues:

• Check your verification status
  • Learn how to verify your business.
• Fix suspended Business Profiles. We may suspend Business Profiles that violate our guidelines.
  • Learn more about our guidelines for representing your business on Google.
  • Fix a suspended Business Profile.
• Make, manage, or request ownership of a profile
  • If you need a new Business Profile, sign up. Learn how to get started.
  • Learn how to manage your Business Profile directly on Google.
  • If you manage an existing profile, request ownership from the current profile owner.
• Edit or delete your profile
  • Owner edits: If you’re signed up and verified, edit your business info, like your business hours or phone number.
  • User contributions: If there’s an issue with a profile you don’t own or manage, suggest edits.
  • Pending edits: It may take 2 business days to review your edit.
  • Delete a Business Profile: Learn how to remove one or more Business Profiles from your account.
• Manage reviews on your profile
  • Reply to reviews: Interact with your customers through reviews.
  • Remove reviews: Request removal of reviews that violate our policies.
  • Missing reviews: Frequently, we remove reviews for policy violations. Also, reviews can be missing from a Business Profile after reinstatement. Learn more about missing and delayed reviews.

This email doesn’t allow replies. For additional help try the following:

• If you’d like to get one-on-one guidance and tailored recommendations on how to make the most out of your profile, consider booking an appointment with Small Business Advisors.
• For more info about your Business Profile, we recommend our Help Center, Help Community, and YouTube channel.

Thanks,